2025410+
Campaigns delivered
From magazine renewals to sold-out trade shows, across eight sectors.
Campaigns by sector
The numbersbehind the calls.
Live results from our campaigns, highlights from the year so far, and the case studies and articles behind them.
By the numbers
A few of our favourite numbers
Events96%
Of registered attendees confirmed seated
Our reminder calls turn registrations into real people in real seats.
Client love4.8
Average rating from our clients
We asked. They answered. We are quietly very pleased.
Client survey, 2025
Fun fact18400
Cups of tea brewed
Kettering leads the league table. Durban says it is catching up.
Loyalty92%
Of clients stayed with us
Renewed, extended or came back for more.
Clients who renewed or extended
Three centres3
Contact centres, two countries
Kettering, plus Lighthouse Quarter and Manhattan House in Durban and our location in Kansas keep us in the loop all around the world.
Miles from Kettering
Fun fact150+
Birthday cakes eaten
Nobody is counting calories. Everybody is counting candles.
What we do55%
Of our work is outbound sales
The rest is customer service, data and AI voice agents.
What kept us busy
Read more
Case studies & articles
The stories behind the numbers, plus practical advice from our teams.
Article
Ai isn't removing human conversation; it's warming it up.
Today’s Financial Times reporting on the AI shift in call centres points to a real change in customer contact. Routine...
Article
Case Study: Customer Support and Network Upgrade Communication for a UK Mobile Provider
How BCC supported a UK mobile provider during network upgrades, handling customer enquiries and keeping subscribers informed about coverage improvements.
Article
Case Study: Customer Retention and Upgrade Campaign for a UK Mobile Network Provider
How BCC helped a UK mobile network provider retain subscribers by contacting customers before contract expiry and offering plan upgrades.
Article
Case Study: Customer Acquisition and Installation Booking for a UK Broadband Provider
How BCC helped a UK broadband provider acquire new customers by promoting fibre availability and booking installation appointments.
Article
Case Study: Pre-Event Appointment Setting for a Technology Conference
How BCC booked pre-arranged meetings for a tech company before a major conference, helping turn event attendance into real sales...
Article
Case Study: B2B Lead Generation for a Cloud Technology Provider
How BCC generated B2B leads for a cloud technology provider, booking qualified consultations with businesses considering IT upgrades.
Article
Case Study: Customer Support and Onboarding Assistance for a SaaS Technology Company
How BCC supported a SaaS technology company with user onboarding and customer support, helping new users adopt the platform successfully.
Article
Case Study: Order Recovery and Customer Support for a UK Electronics Retailer
How BCC helped a UK electronics retailer manage order failures, missed deliveries, cancellations and refunds during a major fulfilment disruption.
Article
Case Study: Customer Service and Order Support for a US Home Goods Retailer
How BCC supported a US home goods retailer with customer service, handling order tracking, delivery updates and product enquiries during...
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