People first
Happy, well-trained agents make better calls. We invest in our teams so your customers feel it.
Lines open in Kettering & Durban
The voicebehind yourgrowth.
BCC Telemarketing runs inbound and outbound campaigns for publishers, event organisers and B2B brands. Trained teams, honest reporting, results you can see.
Kettering
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Durban
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Kansas
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Trusted by teams at
Built on conversation.
About BCC
Big enough to scale. Small enough to care.
With our head office in Kettering and two centres in Durban, we give clients the reach of a large contact centre with the attention of a partner who knows their business by nature.
The numbers behind the calls
UK and South African teams working as one, with the scale to flex when your campaign needs it.
- 0M+ Conversations a year
- 0+ Agents
- 0 Contact centres
- 0days Calling coverage
How it works
From briefto booked,in four steps.
No black boxes. You know who is calling, what they are saying and what it is delivering, every single day.
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01
Brief & data
We get under the skin of your offer, your audience and your targets, then clean and prep the data.
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02
Scripts & training
Natural call guides written with you, and a dedicated team trained on your product before the first dial.
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03
Live calling
Campaigns go live from Kettering, Durban or both, with call recording and daily QA on every agent.
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04
Report & refine
Clear daily numbers and weekly reviews, so we keep improving what works and dropping what doesn't.
Sectors
Sectors we know inside out
Years on the phones for the same industries means our agents already know the language, the objections and what makes people say yes.
- Publishing & Media
- Events & Exhibitions
- B2B Subscriptions
- Membership & Associations
- Telecoms & Broadband
- Charity & Fundraising
- Financial Services
- Retail & eCommerce
Hear thedifference.
What we stand for
The standards we hold every agent, every team leader and every campaign to. No exceptions.
Own the outcome
We agree the targets up front and take responsibility for hitting them.
Open books
Recordings, dashboards and daily numbers. You can see everything we see.
Keep it human
Real conversations, not scripts read at speed. Respect on every call.
Accreditations & memberships
Insights & updates
Campaign results, practical tips for telemarketing and customer service, and news from the BCC team.
